Lead Forensics for account management
You want to be customer-centric and get closer to your clients, but you don’t always have the intel or insight to be truly proactive.
With Lead Forensics you can find out when existing customers visit your website, discover what they need and help them to buy or solve their problem without them having to ask. All in real-time.
Keep your existing customers happy
Receive alerts when an existing customer visits your website. Effective real-time conversation helps to build relationships and drive up retention.Request a demo
More opportunities to upsell
Receive a notification when your clients are on your website looking for additional support. With Lead Forensics, you can tailor your conversations to help your existing customers purchase more of your relevant products and services.Request a demo
Turn lapsed customers into new business
When a lapsed customer is considering your business again, their first destination is likely to be your website. Route lapsed customers to your Account Management team and win back their business by showing them just how valued they are.Request a demo