Lead Forensics for account management

You want to be customer-centric and get closer to your clients, but you don’t always have the intel or insight to be truly proactive.

With Lead Forensics you can find out when existing customers visit your website, discover what they need and help them to buy or solve their problem without them having to ask. All in real-time.

Keep your existing customers happy

Receive alerts when an existing customer visits your website. Effective real-time conversation helps to build relationships and drive up retention.

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More opportunities to upsell

Receive a notification when your clients are on your website looking for additional support. With Lead Forensics, you can tailor your conversations to help your existing customers purchase more of your relevant products and services.

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Turn lapsed customers into new business

When a lapsed customer is considering your business again, their first destination is likely to be your website. Route lapsed customers to your Account Management team and win back their business by showing them just how valued they are.

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See our customer stories

How Graymatter won back a lapsed customer and closed a £150k deal

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How Hotwire generated $100 million in pipeline revenue using Lead Forensics

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Lead Forensics gives Propertyserve a competitive advantage

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