Win back lapsed customers

View the transcript So you had a loyal customer, that at some point decided against renewing their contract or has taken their business somewhere else…….. you are not alone! Every business has experienced the heartbreak of losing a client. You could have the best product in the market, provide world-class customer service, and charge a […]

Amplify existing customer experience

View the transcript We all know that the best prospect is an existing customer…You have already built a relationship with their key stakeholders and understand their business needs. While current clients visit your website for many reasons: they could just be looking for a customer service number, or trying to learn more about their previous […]

Nurture and convert your existing pipeline

Every successful seller understands the importance of measuring and improving sales velocity. If you already have a steady flow of quality leads entering your pipeline and your average deal size is high, then it’s time to assess your sales pipeline conversion-rates and the length of your pipeline. By increasing the number of pipeline opportunities that […]

Generate new business leads

Generate new business leads Reverse IP tracking eliminates the need for on-site conversions, form-fills and inquiries — enabling every user to transform their website into a hub of brand new business leads. As many as 96% of your website visitors leave without a trace, according to Marketo; and effective website visitor identification technology, like Lead […]

Enhancing your sales performance in 2021

“Success is the sum of small efforts, repeated day in and day out.” – Robert Collier, author According to 99 Firms, as many as three quarters of businesses say their top priority is closing more deals — with funnel efficiency (48%), reducing sales cycles (32%) and sales tech investment (27%) also listed among top priorities. […]

Niraj – Top tips for overcoming common client challenges

To ensure the very best customer relationships, you must become an expert in overcoming common client challenges. Whether it’s remaining calm in certain situations or using your Customer Relationship Management (CRM) system to ensure future interactions are the best they can be, there are a number of steps to take. With this in mind, Lead […]


Scale up and sell more: highlights from our expert sales panel

Toby Fellows, Sales Director at Lead Forensics, was joined by a panel of UK and US sales experts on Tuesday 20 October to dive into the world of sales. ‘Scale up and sell more: reflecting on 2020 and planning ahead’ saw five prominent leaders in the sales world discuss the changing sales environment of 2020, […]

2020 UKCXA Winners

Lead Forensics celebrates Gold and Silver success at UKCXA’20

You might remember that, last month, we proudly announced that we’d been shortlisted for the UK Customer Experience Awards (UKCXA’20). Well, we wanted to give you an update. The Lead Forensics team is thrilled to announce that we’ll be adding two prestigious awards to our growing trophy cabinet! We were presented with the Gold award for ‘B2B […]

Becoming customer-obsessed: a business owner’s guide

Customer-first businesses are leading the way in 2020. The ones that place their customers’ needs at the top of their priorities list — and proactively look for ways to enhance the customer experience (CX). According to Econsultancy, almost 20% of businesses believe customer experience to be the most exciting opportunity for them — ahead of data driven […]

Lead Forensics makes Digiday Technology Awards shortlist

For Lead Forensics, it’s safe to say that 2020 has been a busy year. Not only are we continuously innovating, expanding and enriching our product and team — but we have also been shortlisted for a number of high-profile awards! Today, we’re over the moon to announce that we can add the Digiday Technology Awards to our […]