Grow existing customer accounts

Identify upsell and cross-sell opportunities by tracking what your customers are actively researching on your website.

Trusted by 10,000 growing businesses

Uncover expansion opportunities

Your existing customers are often exploring additional solutions, but you have no idea until they discuss this with you. Lead Forensics reveals when customers are on your site and what they’re interested in, so your team can identify new revenue opportunities within your current customer base – while interest is high.

Act on upsell signals

Customers might be browsing your website looking for a way to expand their partnership with you. Lead Forensics alerts you to any early signs that customers could be ready for upsell, so your team can outreach quickly and boost upsell success.

Find cross-sell opportunities

You might miss the signs of cross-sell opportunities if you’re not monitoring when customers are looking at additional products or services on your website. Lead Forensics tells you when this happens, so your team can act on real interest and increase your share of wallet.

Support account management teams

Your account managers need insight to be effective. Lead Forensics helps you support them by providing visibility into customer activity, so they can proactively engage customers and have more strategic conversations.

Expand across locations and teams

Large organizations often have untapped revenue potential beyond their initial scope of partnership. Lead Forensics can identify visits from different locations, helping you spot signs of growth in new territories that can be leveraged into more opportunities.

Increase customer lifetime value

By identifying and acting on expansion opportunities, Lead Forensics helps you maximize the value of each customer over time. And by surfacing signs that customers might need support, you can proactively reach out to boost satisfaction, reducing churn and improving retention.